AT A GLANCE
InkPulse uses information to provide the connected displays and services your organization chooses. Calendar access is read-only. We do not sell calendar data, use it for advertising, or use it to train general-purpose AI models. Your organization controls which calendars and displays it connects.
1. Who this notice covers
InkPulse is operated by Root2 Technologies. You can contact us at info@root2technologies.com.
This notice covers our public website, customer portal and connected display services. When an organization uses InkPulse for workplace information, that organization determines which calendars, content and users it connects. Its own privacy notices and any written agreement with us may also apply. Contact your organization’s administrator about workplace records it controls.
2. Information we handle
- Website and enquiries: technical request information such as IP address, browser information, requested pages and error/security records may be processed by our hosting services. If you email us, we receive the contact details and message you choose to send.
- Customer accounts: names, email addresses, organization membership, roles, location permissions and sign-in information needed to authenticate users and manage access.
- Calendar connections: calendar or mailbox identifiers, event titles, start/end times, time zones and organizer information used to prepare room schedules. Exact information depends on the provider, permissions and display privacy configuration.
- Authorization tokens: provider-issued access or refresh tokens used by our server to obtain authorized calendar information. We do not ask for your Google or Microsoft password.
- Devices and content: device identifiers, room/location assignments, hardware and firmware details, battery/connection health, diagnostic information and content your organization uploads or selects, such as posters.
3. Google and Microsoft calendar permissions
Calendar connections use provider authorization. The current scheduling integrations request read access to calendar information, including access to permitted shared calendars where applicable. They do not request permission to create, edit or delete calendar events. Your organization’s administrator may need to approve access.
Authorization tokens are handled on the server to support ongoing synchronization. Disconnecting or revoking a provider’s permission stops future authorized access once that revocation takes effect. It does not automatically erase copies already cached by the service or information already visible on a display.
Google user data is handled under the Google API Services User Data Policy and its Limited Use requirements. We limit its use to the requested user-facing features. We do not use Google calendar information for advertising, data brokerage, credit decisions or training generalized AI/ML models. Human access is limited to circumstances permitted by that policy, such as support with your affirmative agreement, investigating security issues, or complying with law.
4. Why we use information
We use information to deliver room schedules and selected content, maintain device assignments, authenticate users, enforce organization/location permissions, diagnose failures, respond to support requests and protect the service against misuse. We also handle information where needed to meet applicable legal obligations.
A display’s refresh frequency and available modules depend on its configuration. Calendar information may be cached to support operation and avoid unnecessary provider requests. The service is intended for organizational use and is not directed to children.
6. Retention and deletion
We retain information while it is needed to provide the service, address support/security issues, meet applicable obligations and carry out agreed customer instructions. Retention depends on the type of information and the relevant agreement; this notice does not promise a fixed automatic deletion period.
For account closure, calendar disconnection or deletion/return of organization information, contact your administrator or email info@root2technologies.com. We may verify identity and authority before acting and explain any applicable retention exceptions. Operational logs and backups may follow separate retention cycles.
Provider revocation, removing a device assignment and deleting stored records are different actions. E-paper can keep its last image visible even without power. Clear, update or physically secure a display when changing its purpose or disposing of it.
7. Security and information on displays
We use safeguards such as HTTPS for the website and administrative APIs, authenticated account access and server-side company/location permissions. Safeguards need to be considered together with your network, device placement and organization’s access practices.
Display information can be read by people in view of the screen. Use supported privacy modes and appropriate calendar permissions to limit what is shown. Avoid including confidential or sensitive information in event titles that are intended for shared displays. Cached content may be outdated when connectivity is unavailable.
8. Your choices and requests
Your organization can choose connected calendars, approved users, device assignments and supported privacy settings. Google and Microsoft account or administrator controls can be used to review or revoke application access. Where an organization granted consent, its administrator may need to act.
Depending on applicable law and the circumstances, you may have rights to access, correct or delete information, withdraw consent, object to certain processing or raise a complaint. Send requests or concerns to info@root2technologies.com. For workplace information, we may coordinate with your organization to confirm authority and the appropriate response.
10. Contact and updates
Contact Root2 Technologies at info@root2technologies.com about this notice, privacy requests or customer-specific processing arrangements.
We may update this notice as our services or obligations change. We will show the revised effective date here and provide additional notice or obtain consent where required. New uses of provider information remain subject to applicable permissions and provider policies.