AT A GLANCE
Use InkPulse only for information and accounts you are authorized to manage. Calendar services and your network remain important parts of the setup. Pricing, hardware warranties, subscriptions and service commitments must be confirmed in a written order or agreement.
1. Scope and customer agreements
InkPulse is provided by Root2 Technologies. These terms apply to our public website and general use of the customer portal and connected display services. By using a service, you agree to the terms applicable to that use. If you act for an organization, you must have authority to do so.
A signed or otherwise agreed customer contract, order, statement of work or data-processing agreement may add to or replace these terms for that deployment. If there is a conflict, the applicable written agreement controls the subject it covers. Nothing on this website creates a service-level agreement, confirmed delivery commitment or purchase order by itself.
2. Accounts and authorized access
Customer access is provisioned for approved organizations and users. Keep account information accurate, protect sign-in credentials, use only the access assigned to you and notify us of suspected misuse. Your organization is responsible for approving its users, calendar connections, display assignments and network access.
Access to a feature depends on your organization’s configuration, permissions and applicable agreement. A product name or website address does not grant access to another organization’s information or to every available module.
3. Acceptable use
You must use the service lawfully and respect the rights and privacy of others. Do not attempt to bypass authentication, access other customers’ information, misuse device identities, distribute malicious content, disrupt the service or use integrations without the relevant account owner’s or organization’s authority. Do not upload content you lack the right to display.
Use the service within the limits and instructions agreed for your deployment. Security testing against live services requires prior coordination with Root2 Technologies.
4. Google, Microsoft and other integrations
Calendar connections require provider authorization and, in some organizations, administrator consent. The current scheduling integrations use read permissions; calendar bookings are made or changed through the connected calendar or booking system.
Third-party services have their own terms, policies, availability and permission controls. They can change or restrict access. We do not represent that Google, Microsoft or any other provider endorses InkPulse. Their trademarks belong to their respective owners.
Display updates depend on the configured sync interval, display refresh, network connectivity, permissions and provider responses. Information may be cached or temporarily outdated. Check the source booking system when current availability matters.
5. Hardware, orders and specifications
Website specifications describe a reference product configuration. Confirm the exact device, controller/network support, mounting, accessories, software modules, pricing, delivery, payment, subscription, returns and warranty terms in the applicable quotation or order.
Battery runtime, charging time, refresh time, dimensions and similar figures are estimates or typical values under stated conditions. Actual results depend on the supplied hardware, use, environment, Wi-Fi conditions, update frequency and configuration. Battery-powered operation still requires periodic charging.
Follow the supplied installation, charging and safety instructions. Keep displays accessible for service. Do not use a room information display as the sole basis for emergency, safety-critical or access-control decisions.
6. Your content and intellectual property
You and your organization retain ownership of the information and content you provide. You authorize us to process and display that content only as needed to provide the requested services, follow authorized instructions and meet applicable obligations.
InkPulse branding, product materials and service software remain the property of Root2 Technologies or their respective rights holders. Third-party and open-source components remain subject to their applicable licenses. These terms do not transfer ownership of the service software or branding.
Our privacy policy explains how account, calendar, device and website information is handled. Customer-specific data-processing terms should be agreed where required.
7. Availability, changes and support
We maintain and update the service, but the website does not promise uninterrupted operation, a particular response time or a specific service level. Connectivity, maintenance, provider changes and other dependencies can affect availability. Any agreed service commitments are set out in the applicable customer agreement.
Contact info@root2technologies.com for support or deployment questions. We may need information sufficient to verify your authority and investigate an issue. Avoid sending account passwords or provider tokens by email.
8. Suspension, closure and data requests
Access may need to be restricted to address security incidents, unlawful use, unauthorized access or a breach of applicable terms. Contractual suspension, cancellation and notice arrangements are governed by the relevant agreement and applicable law.
For account closure, disconnection or a request to return/delete organization data, contact your administrator or Root2 Technologies. Revoking provider consent stops future provider access once effective, but does not by itself clear cached records or the last image on an e-paper display. Follow the privacy policy and any agreed offboarding process.
9. Responsibilities and non-excludable rights
Each party is responsible for the obligations it has agreed to and for complying with applicable law. Any agreed allocation or limitation of liability, hardware warranty, remedy, governing law or dispute process belongs in the applicable written customer agreement.
Nothing in these terms limits rights or liability that cannot lawfully be limited, including applicable mandatory consumer protections. No additional warranty, refund promise or financial liability cap is created by product estimates on this website.
10. Contact and changes to these terms
Contact Root2 Technologies at info@root2technologies.com about these terms or to request the appropriate commercial and data-processing documents for your deployment.
We may update these terms as services or obligations change, with the revised effective date shown here. Existing written customer agreements continue to apply according to their terms. Additional notice or agreement will be obtained where required.